This step-by-step guide covers the essential troubleshooting process for printers, designed for Tier 1 helpdesk and desktop support technicians. From checking cables and power to clearing print queues, verifying drivers, and escalating hardware issues, it provides a practical workflow to resolve the most common printer problems quickly. A must-have reference for anyone starting in IT support. 

Printer Troubleshooting Guide for Helpdesk Technicians (Tier 1 Support)